TATUMSWIMWEAR will gladly allow any full priced swimwear or apparel item to be returned within 14 days of receiving the merchandise as long as it has not been worn, washed, or damaged in any way. The returned merchandise must be accompanied by original sales receipt, tags attached, sanitary liners in place. Please be sure to keep your undergarments on while trying on swimwear - if the hygienic liner is removed, tags are removed, or if items is worn without undergarments, they will no longer be considered returnable. All sale items are final.
Please follow the steps below to go forward with an return/exchange:
- Within 14 days of receiving the merchandise contact the TATUM SWIMWEAR team by emailing: firstname.lastname@example.org If your return is within the guidelines listed above, we will email you an return/exchange authorization within 1 business day after receiving your email.
- Once you have been authorized to make your return, send back the items you wish to return/exchange to the below address making sure it is postmarked within 10 days of receiving the merchandise. Please make sure to include your original receipt, tags attached, sanitary liners in place, and poly bags.
- After we have received the returned merchandise, TATUMSWIMWEAR will go ahead and refund the original tender used to purchase. Shipping is NOT included in the return.
- There is no guarantee we will have your desired exchange piece in the desired size or color.